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Testimonials from our Clients

What our clients say…

If we compare their recovery rate to others, it is higher than everyone else’s. It’s pretty impressive, what they do.

— J. Robinson, Surgery Center of So. Oregon
Medford OR

I’m very pleased with the service we have received and continue to receive from Fidelity, it has been a great relationship.

— Sue, City of Beaverton

Very professional & efficient staff – enjoy working with your company, thank you!

— A. Lawson, Jackson County Development Services

We at UCC receive outstanding service from Southern and appreciate the fast response we receive when dealing with a sensitive issue.

— Audrey, Umpqua Community College
Roseburg OR

The best part about (our) situation was it was resolved immediately. Our client service rep. is so helpful.

— Tricia, Southern Oregon Sleep Center
Medford OR

Your staff always seems helpful and knowledgeable. Thank you for your wonderful service.

— Bobbie, Umpqua Medical Group
Roseburg OR

Your staff is amazing to work with! They are always professional and helps us a great deal!

— Audrey, Umpqua Community College
Roseburg OR

I have always found your staff helpful, professional and all questions are replied to in a timely manner.

— Katherine, Comspan Communications
Roseburg OR

They’re really responsive, always a call back within a couple of hours. And they give you the service that you prefer rather than what they prefer, which is super important.

— Lisa Stanton, Rogue Community College
Grants Pass OR

Just wanted to let you know how much I appreciated your team last week at the mediations hearing… so helpful and supportive, awesome, very professional and knowledgeable.

— Julie – Oregon Ear, Nose, & Throat Center
Medford OR

They always give great, friendly service!

— Samantha, Mercy Flights
Medford OR

I wanted to reach out and thank you for your time in meeting with us — not just once, but twice! Your insights and recommendations were extremely valuable and have helped us to further streamline our collection process. I think you especially made an impact on our Front Office staff in terms of asking for money in a polite yet firm manner. Not only do you have fantastic customer service skills, but also the ability to share those talents in a highly effective manner. Thanks again for taking time out of your busy schedule to assist us. It was much appreciated!

— Terri, Renal Care Consultants
Medford OR

Always have been met with superb customer service from all staff and departments!

— Becky, Siskiyou Community Health Center
Grants Pass OR

Always like your quick response when I have questions or issues.

— Terence Spakovsky, Directict Manager, Diamond Parking
Bend OR

Using Southern was a great decision. They have zero complaints from patients and we get a nice check each month. We appreciate how they treat people.

— Brent Kell, Valley Immediate Care
Medford & Grants Pass OR

They keep us well informed as to what they are doing. You can see they are working the accounts. We know from the relationship we have that they care about getting some of our money back. We know they have our best interest in mind.

— F. Hass, Reliable Credit
Medford OR

During the past seven years, I have worked directly with Southern Oregon Credit Service. The company offers top-notch quality, service, and rates. Across the board, we are always pleased with their work.

— Shannan Johnson, Medical Eye Center, Inc.
Medford OR

It is always a pleasure to talk to any of your staff – they are friendly and professional.

— Naomi, Dr. Peter Grant
Medford OR

I love working with your agency – Everyone is always cheerful and helpful!

— Susi T., Bay Cities Ambulance, Pacific West Ambulance
Coos Bay OR

OMG, what are you guys eating over there?  Outstanding numbers, I went back to 2005 this is the best recovery you’ve sent us.

Great job and high five to everyone!!  I’ve always said you guys are the best!!!

– Shelly K

Portland OR

Brad is a phenomenal person to work with!

John A.

OnPoint Community Credit Union

Portland OR

Call our Client Service Team today at 888-511-0070 to learn how we can help your business get results like these.