Our mission is Betterment.
This means that we are continuously striving to better our company, relationships, and processes. To do this, our team measures, monitors, analyzes and improves productivity, systems, tasks and ourselves to satisfy our clients.
We are among a very elite group of companies in the debt collection industry, having achieved the Blueprint Quality Management System in 2008 from ACA International. Less than 3% of all collection companies have earned this certification. This Compliance Management System was created with a combination of the SAS70 accounting compliance certification plus the SIGMA-6 Continuous Improvement program created by Motorola. Add in our A+ rating from the BBB and you can see that we are at the very pinnacle of the industry for compliance, security, recovery and service. And we look to get BETTER every day!
Our Core Values tell our story: